How much does Tabletopp cost?

Tabletopp offers three plans: Digital Menu at $65/month for single locations, Multi-Location at $129/month for up to 2 restaurants, and Restaurant Group at $299/month for up to 8 locations. Save up to 17% with annual billing.

Do customers need to download an app to view menus?

No, customers don't need to download any app. They simply scan your QR code with their phone camera and the menu opens instantly in their web browser. Works on all smartphones.

What languages does Tabletopp support?

Tabletopp automatically translates menus into 40+ languages using AI, including English, Spanish, Hebrew, French, German, Arabic, Italian, Chinese, Russian, Japanese, Korean, Portuguese, and many more. Customers see the menu in their preferred language automatically.

How quickly can I get my digital menu set up?

You can have your digital menu up and running within minutes. Sign up, add your menu items, upload photos, generate your QR code, and start using it immediately. No technical skills required.

Can I update my menu in real-time?

Yes! Menu changes appear instantly for customers. Update prices, add items, mark dishes as sold out, change descriptions, or adjust availability anytime - no reprinting required. Perfect for daily specials and seasonal menus.

Does Tabletopp work for multi-location restaurants?

Absolutely! Our Multi-Location plan supports up to 2 restaurants, and Restaurant Group plan supports up to 8 locations. You can manage all menus from one dashboard, share items across locations, or customize each restaurant's menu individually.

Can I add dietary and allergen information?

Yes! Tabletopp includes built-in dietary labels for vegetarian, vegan, gluten-free, halal, kosher, and common allergens. Customers can filter menus by their dietary requirements.

Integrating Customer Feedback with Your Digital Menu | Tabletopp Blog

Your customers have opinions about your menu. Digital menus give you new ways to capture and use that feedback.

Why Menu Feedback Matters

Customers who give feedback are 4x more likely to return
Menu issues are often the #1 complaint in restaurant reviews
Direct feedback is more actionable than review site comments
It shows customers you care about their experience

Feedback Collection Methods

In-Menu Rating

Add simple rating options after dishes:

Thumbs up/down for simplicity
Star ratings for more detail
Optional comment field
Works best post-meal

QR Code Follow-Up

Add a second QR code to receipts or table tents:

"How was your meal? Scan to tell us"
Dedicated feedback page
Incentivize with discount on next visit

Digital Comment Cards

Replace paper comment cards with digital versions:

Higher completion rates than paper
Data goes directly to your dashboard
Easier to track trends over time

What to Ask

Keep It Short

3-5 questions maximum. Suggested questions:

How would you rate your meal overall? (1-5 stars)
Was the menu easy to navigate? (Yes/No)
What was your favorite dish?
Any items you'd like to see on the menu?
Optional: Any other feedback?

Time It Right

Not immediately: Customers are focused on ordering
After the meal: They can give informed feedback
Before they leave: Experience is fresh
Within 24 hours: Follow-up email if collected contact

Acting on Feedback

Quick Wins (Implement Same Day)

Fix typos or unclear descriptions
Update allergen information
Correct pricing errors
Add missing dietary labels

Weekly Reviews

Identify consistently low-rated items
Note frequently requested additions
Track category navigation issues
Compare ratings by time of day

Monthly Menu Adjustments

Remove or revamp poorly-rated items
Add popular requested items
Reorganize categories based on feedback
Update photos for confusing dishes

Displaying Social Proof

Use positive feedback to drive sales:

"Customer Favorite" badges on highly-rated items
Review snippets: "Amazing flavors!" - Sarah
Rating displays: ⭐ 4.8 (127 ratings)
Order counts: "Ordered 500+ times this month"

Handling Negative Feedback

Private Response

When you collect contact info:

Respond within 24 hours
Thank them for the feedback
Explain what you'll do differently
Offer to make it right

Pattern Recognition

One complaint is an outlier. Five complaints is a pattern:

"Portion too small" × 5 = Increase portion or adjust price
"Confusing description" × 5 = Rewrite description
"Didn't match photo" × 5 = Update photo

Feedback Analytics Dashboard

Track these metrics over time:

Average rating per item
Rating trends (improving/declining)
Feedback volume per week
Most mentioned keywords
Category satisfaction scores

Collect feedback seamlessly with Tabletopp's built-in tools.

Integrating Customer Feedback with Your Digital Menu